🎉   Free UK delivery / Free EU delivery on orders over £60   🎉
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Delivery and Shipping

Delivery Policy

Delivery in the UK is free of charge on all orders.  Orders will be dispatched within 24 hours and sent via Royal Mail 2nd Class which aims to deliver within 2-3 working days, including Saturdays. 

Delivery to the EU is free on orders over £60 or £10 for all other orders, and will be shipped by Royal Mail International Standard which takes 3-5 working days.

You will receive an order confirmation email followed by an email confirming dispatch. In the unlikely event of a delay to dispatch, we will contact you. If you have any delivery queries, please contact us at hello@pamojaskincare.com.

Cancellation and Returns Policy

You can cancel your order any time before dispatch and up to 14 days from receipt of your order as long as your product is unopened and unused. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you wish to cancel or return your order contact us to arrange this at hello@pamojaskincare.com. You will then need to return the goods within 14 days. Returns will be at your own expense. Ensure that the goods are packaged adequately to protect against damage. We recommend you obtain a free proof of postage.

Once we receive the goods in an acceptable condition, we will issue a full refund within 14 days.

This policy does not affect your statutory rights.

Please be sure to always read the full ingredients list, suitability information and directions of use on the product description before placing your order.