Delivery and Shipping
UK: FREE Delivery on all orders.
Orders will be shipped within 24 hours and sent via Royal Mail 2nd class which aims to deliver within 2-3 working days.
EU: FREE Delivery on orders over £60. Delivery is £9 for all other orders.
Orders will be shipped within 24 hours and sent via Royal Mail International Standard which takes 3-5 working days.
USA & CANADA: FREE Delivery on orders over £90. Delivery is £15 for all other orders.
Orders will be shipped within 24 hours and sent via Royal Mail International Standard which takes 6-7 working days.
Please note you are responsible for any import duties. We are not responsible for any loss or damage during transit.
You will receive an order confirmation email followed by an email confirming dispatch. In the unlikely event of a delay to dispatch, we will contact you. If you have any delivery queries, please contact us at email@example.com.
Cancellation and Returns Policy
You can cancel your order any time before dispatch and up to 14 days from receipt of your order as long as your product is unopened and unused. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you wish to cancel or return your order contact us to arrange this at firstname.lastname@example.org. You will then need to return the goods within 14 days. Returns will be at your own expense. Ensure that the goods are packaged adequately to protect against damage. We recommend you obtain a free proof of postage.
Once we receive the goods in an acceptable condition, we will issue a full refund within 14 days.
This policy does not affect your statutory rights.
Please be sure to always read the full ingredients list, suitability information and directions of use on the product description before placing your order.